Last updated: October 8, 2026
 

Inner Work Holistic respects your privacy and is committed to protecting the personal information you choose to share with us.

This Privacy Policy explains how Inner Work Holistic collects, uses, stores and protects personal information through its website, www.innerworkholistic.com, and through communications initiated through the website.
 

This policy is intended to provide clear information about our website privacy practices. Information collected and handled in connection with counselling services is also governed by the informed consent and other documents provided to clients.
 

1. Who is responsible for your personal information?

Inner Work Holistic is responsible for the personal information it collects and holds through its website and related communications.

Privacy Officer:
Allie Grimes
Founder, Inner Work Holistic
Email: allie.innerwork@gmail.com
 

You may contact Allie with questions about this Privacy Policy or about the collection, use or protection of your personal information.
 

2. What personal information do we collect?

The information we collect depends on how you interact with the website.

If you contact us through the website, we may collect information such as:

• your name;

• email address;

• telephone number, if you choose to provide it; and

• any information you choose to include in your message.
   

Please keep in mind that information you voluntarily include in a message may contain personal or sensitive information. You do not need to provide more information than is necessary for us to respond to your inquiry.
 

The website may also collect certain technical information automatically when you visit, such as information about your device, browser, general website activity and how you interact with the site. This information may be collected through Wix's website functionality, cookies or analytics tools.
 

3. Why do we collect your information?

Personal information collected through the website may be used to:

• respond to your questions or inquiries;

• communicate with you about Inner Work Holistic and its services;

• determine whether our services may be appropriate for your needs;

• provide information you have requested;

• maintain and improve the website;

• understand how visitors use the website and improve its functionality; and

• meet legal or regulatory requirements where applicable.
   

We will not use your personal information for a purpose that is incompatible with the purpose for which it was collected unless permitted or required by law or you provide the necessary consent.
 

4. Contact forms and email

If you submit information through the contact form on the website, that information is stored by Wix and is also forwarded to Inner Work Holistic by email so that your inquiry can be answered.

If you contact Inner Work Holistic directly by email, the information contained in your email and any subsequent correspondence may be retained as necessary to respond to your inquiry and manage our communications with you.

We recommend that you avoid including highly sensitive or confidential information in an initial website inquiry.
 

5. Cookies and website analytics

Our website may use cookies and similar technologies provided by Wix or other website tools to support website functionality and understand how visitors use the site.
 

Analytics may provide information such as:

• how visitors arrive at the website;

• which pages are visited;

• how visitors interact with the site;

• general device or browser information; and

• general usage patterns.
   

This information is used to understand and improve the website. Where applicable, you can manage cookies through your browser settings.
 

6. Service providers and third parties

Inner Work Holistic uses third-party technology and service providers to operate the website and communicate with visitors.

These may include website hosting, website analytics, email and other technology providers.
 

Personal information may be processed or stored by these service providers as necessary for them to provide their services. We take reasonable steps to use service providers that provide appropriate privacy and security protections.
 

Some service providers may process or store information outside Quebec or Canada. Where required by applicable privacy legislation, Inner Work Holistic will take the necessary steps to assess and address the privacy implications of such transfers or communications.
 

7. How we protect your information

Inner Work Holistic takes reasonable administrative, technical and physical measures appropriate to the sensitivity of the personal information we hold.

These measures are intended to protect personal information against unauthorized access, use, disclosure, loss or theft. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
 

8. How long do we keep information?

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet legal or administrative requirements, resolve disputes and protect our legitimate interests.
 

When personal information is no longer required, it is securely deleted, destroyed or otherwise disposed of in accordance with our applicable retention practices.
 

You may contact the Privacy Officer if you would like more information about the retention period applicable to particular personal information.
 

9. Your privacy rights

Subject to applicable law, you may have the right to:

• request access to personal information we hold about you;

• request correction of inaccurate or incomplete information;

• ask questions about how your information is collected, used or disclosed;

• withdraw consent where consent is the legal basis for a particular use of your information; and

• make a complaint about the handling of your personal information.
   

Requests concerning your personal information can be directed to:

Allie Grimes
Privacy Officer, Inner Work Holistic
allie.innerwork@gmail.com
 

We may need to verify your identity before responding to an access or correction request.
 

10. Privacy complaints

If you have a concern about how Inner Work Holistic has handled your personal information, we encourage you to contact the Privacy Officer first so that we can understand and address your concern. You may also contact the Commission d'accès à l'information du Québec (CAI) if you are not satisfied with the way your concern has been handled or wish to exercise a right provided under Quebec privacy legislation.
 

11. Changes to this Privacy Policy

Inner Work Holistic may update this Privacy Policy from time to time to reflect changes to our practices, technology or applicable privacy requirements.

When material changes are made, we will update the “Last updated” date at the top of this policy and provide notice through the website or another appropriate means where required.
 

12. Contact

If you have questions about this Privacy Policy or Inner Work Holistic's privacy practices, please contact:

Allie Grimes
Founder & Privacy Officer
Inner Work Holistic

allie.innerwork@gmail.com